I purchased these items and was very excited about getting them. I like the look and felt it would be a great addition to my kitchen. When I got them I really liked the look and was what I expected. That is where it stopped meeting my expectations. I read the warranty and directions and went over everything with my husband so that he knew how to use them. When storing them I even placed the cardboard under each pan as I stacked them so that they wouldn't scratch eachother. I wanted these to last a long time. But they didn't. I have only had them a month and the pans that I use end up with brown spots on the bottom of them. Then recently we were cooking turkey bacon in one of the pans and to this moment I still can't get the 1/4" of stuff of the pan. Everything in the pan stuck to it and I still am an unable to get it off. I wasn't even cooking it on hight heat like they tell you not to. When I called the warranty program it is just a phone number that you are not even able to reach a live person to discuss your issue. All they give is an address that you are suppose to pay to have it shipped to and they will review it for warranty. I feel that is a poor process. It would be nice to be able to actually speak to a live person first before having to pay for shipping across the county. I wouldn't recommend this product and would suggest buying something else. If the warranty process would be easier than it is, I would maybe suggest it as I may have had just a bad set. But with not having a great guaranty, I suggest another pan set.
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